1. Integration into a Unified Records Management, one stop shopping for all records (electronic, physical, vm, emails, images), how other organizations are moving through this process.
What efforts expended during discovery (paper and/or E!) can be leveraged after the fact to help develop or enhance a RIM program? There is a ton of time and effort (and money) spent in lit support activities that, if approached right, may well be the springboard to good/better RIM.